Vice President, Sales & Service

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Position Summary

The VP of Sales & Service will develop and lead a ticket sales, service, and operations team. The role will be accountable for implementing the processes and systems for effective sales and service, building strategies for revenue growth, and developing a high performance team culture. The VP will lead a team overseeing season tickets, suites and premium, and group and individual ticket sales (approximately 15 roles). This role will report to the Chief Revenue Officer

Responsibilities

  • Hire and oversee a GA and premium sales staff, including recruiting and employee development and training as well as development of a commission plan 
  • Lead the development and execution of a ticketing strategy, including pricing and on-sale strategies for premium and GA season and individual ticket sales 
  • Develop and implement a sales management process, including implementing key data systems (e.g., CRM) to generate insights 
  • Select and implement a ticketing system and develop a ticket operations strategy 
  • Work with the CRO and Finance team to set revenue and attendance targets  
  • Work with the marketing team to generate a revenue pipeline for sustainable growth
  • Engage and development key premium relationships in the Boston market
  • Work across the organization to create a frictionless gameday experience 
  • Provide strategic pricing guidance based on market analysis

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  • Location & Availability

    Currently in or willing to relocate to Boston; able to work in-person on a regular basis and attend events on nights and weekends from time to time as needed. 

  • Compensation & Benefits

    Compensation will consist of salary and company-sponsored benefits and will be commensurate with the experience of the selected candidate. 

ABOUT Boston Unity Soccer Partners

Boston Unity Soccer Partners (BUSP) looks forward to bringing the newest expansion team entering the National Women’s Soccer League (NWSL) to the city of Boston, with play beginning in 2026. 

Boston has an unparalleled legacy of championship teams and a passionate fan base that expects and deserves excellence. We share that passion, and our mission is to field a championship-caliber soccer club, provide an elite fan experience in a historic stadium with an inclusive environment that reflects the diversity of our region and the world’s most popular sport, and operate a franchise that is deeply rooted in the fabric of the Greater Boston community.

We have the unique opportunity to launch the newest team in Title Town and seek exceptional candidates to contribute to the organization.

Meet The Founders

JENNIFER EPSTEIN

Jennifer is the Controlling Manager of the team and oversees all areas of the business, in addition to serving as the team's Governor on the NWSL Board of Governors. She has had a front row seat to developing a beloved sports franchise- her family became co-owners and managing partners of the Boston Celtics in 2002. Jennifer is the founder of Juno Equity, a fund backing women-led companies, the co-founder of Wildlife Hospitality, and a Trustee for the Institute of Contemporary Art, where she created a fund for female artists.

STEPHANIE CONNAUGHTON

Stephanie is a strategic marketer, innovator and brand builder, having led the creation of over 7 brands including the Gillette Venus. She invented a yoga mat anchored by 4 utility patents and counts herself as one of Boston’s experts on early stage consumer start-ups advising dozens of companies in our city. She is an avid Patriots Fan, Harvard Collegiate Lacrosse Player, and her family is part of the investor/founder group and Board Member of the Boston Celtics.

AMI KUAN DANOFF

Ami is a philanthropic innovator and tech investor, co-founding the Women’s Foundation of Boston which funds high impact programs serving the women and girls of Greater Boston. Ami is the lead funder of Raxia, an AI-powered platform for revenue cycle management. A former Putnam portfolio manager and Fidelity equity analyst, Ami graduated from Harvard and holds dual MS degrees from MIT Sloan. She is a Harvard Quantum Founder and a member of the Harvard FAS Dean’s Council.

ANNA PALMER

Anna is an entrepreneur and experienced investor, investing in early stage companies as a General Partner at Flybridge Capital and co-founding XFactor Ventures— one of the most active seed funds backing female entrepreneurs. She is a Harvard Law graduate, passionate soccer fan, and a long-time member of the American Outlaws U.S. Soccer supporters group.

Boston Unity Soccer Partners, LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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